Job Description

Job Requisition ID: 43300 
  Closing Date/Time: 12/30/2024​
Agency:  Department of Revenue
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option:  Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial 
Bilingual Option:  None 
Salary: $7,966 - $8,750/mo.; ($95,592 - $105,000/yr.)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Plan/BU: GB-062

**************** A RESUME IS REQUIRED FOR THIS JOB POSTING ****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Account Processing Training Coordinator (Public Service Administrator opt. 2) for our Account Processing Administration (APA) located in Springfield IL. This position is responsible for developing and conducting training, coordinating the onboarding process for our new employees, and assisting in the revising and organization of work procedures. If you are innovative and enthusiastic and have excellent organizational and interpersonal skills, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, twelve holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under administrative direction, develops training curriculum and conducts structured, technical training classes for the Account Processing Administration (APA).
• Coordinates training classes for APA employees.
• Organizes, plans, and coordinates the onboarding of new employees to APA.
• Analyzes, composes, reviews, and revises operating procedures and manuals, bulletins, schedules and schedule instructions, internal procedures, guidelines, workflows, tax forms, correspondence, and notices utilizing historical documents, memos, etc., to ensure technical accuracy,
• Participates in or oversees special projects as directed by the APA Program Administrator.
• Provides technical guidance and assistance in resolving procedural, processing, and technical tax issues.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business administration, accounting or finance.
• Requires prior experience equivalent to three years of progressively responsible administrative experience in business administration, accounting or finance with related tax accounting work.

Preferred Qualifications

• Three (3) years of experience developing training materials and conducting structured training classes.
• Three (3) years of experience developing, installing, and evaluating new and revised methods, procedures, and performance standards.
• Three (3) years of experience working with tax laws, rules and regulations or working in tax-related field.
• Intermediate proficiency with Microsoft Excel or similar spreadsheet software.
• One (1) year of experience preparing and maintaining complex statistical and informational reports.
• Intermediate proficiency using GenTax, MyTax Illinois, or similar tax processing software.

Conditions of Employment

• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday; 8am - 4:30pm 
Work Location:  101 W Jefferson St, Springfield, Illinois, 62702 
Agency Contact:  brent.stice@illinois.gov
Posting Group:  Leadership & Management 

About the Agency

The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.

IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR value diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois. 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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