Job Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Supply Chain Specialist, I  reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Demonstrates highly professional behavior in all interactions while acting as a key resource in the NMHC Corporate Purchasing Department.
• Supports integration activities through engagement in meetings and special assignments as directed. Assists in answering the Corporate Purchasing Help Desk telephone and e-Mail; facilitates problem resolutions, answers P2P related questions, educates to organization policies, and identifies necessary resources on behalf of customers and the Corporate Purchasing Department.
• Advises Level II Supply Chain Specialists of trending issues or recurring problems revealed during Help Desk support.
• Maintains responsibility for forwarding vendor confirmations to assigned Buyer or Agent from Help Desk e-Mail.
• Demonstrates a thorough understanding of NMHC Purchase Order Terms and Conditions, contractual policies and procedures; evaluates associated requisition documents to ensure consistency with policies and procedures.
• Participates in the development of Corporate Purchasing Standard Work methodologies.
• May participate in departments audits as requested by Level One Manager.
• Identifies, investigates, takes action, communicates and follows-up on recurring ERP procurement module related issues or problems and notifies Level One Manager.
• Works in conjunction with the Data Team, PCAs, Vendor Team, and Accounts Payable Team by providing assistance with information to increase accuracy of data elements within the MMIS module of the ERP system.
• May be assigned to monitor and run reports as directed regarding the PeopleSoft Purchasing Module and may communicate specific and critical information to Purchasing and all of NMHC as directed.
• Works with Purchasing Agents and Buyers to facilitate requisition processing in response to Help Desk inquiries.
• Informs Level One Manager of potential issues related to unprocessed requisitions and resulting dissatisfied customer departments.
• Monitors the integrity of the MMIS Purchasing Module (e.g. Open/Closed POs and Requisitions).
• Provides feedback to Purchasing Agents and Buyers regarding invoice discrepancies and Match Exception errors as needed.
• Creates and distributes the daily Match Exception Report.
• Creates and distributes the weekly Match Exception Report to Level One Manager for review with Purchasing Department Buyers and Purchasing Agents.
• Participates in Match Exception work group initiatives and problem solving activities.
• Keeps Level One Manager informed at all times of pending issues, anticipated problems, and need to dialog with end users and/or their department manager.
• Represents the Corporate Purchasing Department by attending special meetings as directed. Maintains excellent communication with Level One Manager and Level II Supply Chain Specialists.
• Investigates PeopleSoft pricing issues related to Match Exceptions when necessary.

AA/EOE.

Qualifications

Required:

• 5 Years of healthcare Purchasing, Supply Chain Management or Accounts Payable related experience.

Preferred:

• 7 Years of healthcare Purchasing and Supply Chain Management experience.
• Knowledge of PeopleSoft Procurement Module.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

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