Job Description

Suite Attendants are responsible for taking guest orders and serving food and beverage according to guest requests.  Suite Attendants provide a premium guest service experience by addressing and/or resolving any concerns or special requests made by the guests in the suite(s).  Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

COMPENSATION: The hourly rate for this position ranges from $15.00 to $15.00 , depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

•    Ensures suites are stocked with proper food, beverage, and product before and during events based on Aramark standards and suite holders’ orders 
•    Maintains appearance and cleanliness of suite and food service areas during event
•    Replenishes food and beverage product during event upon guests’ requests 
•    Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification 
•    Maintains knowledge of menu items and all other offerings 
•    Breaks down and cleans food service areas and equipment post event. 
•    Returns equipment to proper storage area 
•    Inventories product at the end of each event 
•    Adheres to all alcohol service policies and safe drinking guidelines including checking patrons’ identification
•    Adheres to Aramark safety policies and procedures including proper food safety and sanitation  
•    Ensures security of company assets 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    Requires previous experience as a server, suite attendant, or other related role
•    Demonstrates excellent guest service skills  
•    Demonstrates excellent communication and interpersonal skills, both written and verbal  
•    Working knowledge of food safety principles and procedures
•    Must be able to obtain a food safety certification 
•    Must be able to obtain all Aramark and state/local required alcohol service certifications 
•    Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers
•    Adaptable to guest needs
•    Demonstrate an elevated level of guest service, anticipating guests’ needs
•    Must be available to work flexible hours including evenings and weekends and holidays

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).  

Education

Job Tags

Holiday work, Local area, Flexible hours, Afternoon shift,

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