Position Overview
Delta Utilities is seeking a professional contact center representative with top performance in productivity, satisfaction and quality scores, the role will be responsible for delivering a best-in-class customer experience to Delta Utility customers through voice, chat and email interactions, with a goal of resolving their issue on their first interaction.
The ideal candidate will be a professional with great communication skills and stellar process and schedule adherence, this team member is excited about supporting our customers and aligning with Delta Utilities mission and values. This is a full-time position based in New Orleans, Louisiana.
Key Responsibilities
Qualifications
About Delta Utilities
Delta Utilities is a leading natural gas utility with a focus on safe, dependable service to customers. Headquartered in New Orleans, Louisiana, the utility will serve nearly 600,000 customers and become one of the leading natural gas providers in Louisiana and Mississippi and among the top 40 providers in the United States.
In 2023, Entergy announced that it had entered into an agreement with Delta Utilities to sell its Louisiana gas distribution business. The natural gas utility currently serves more than 200,000 customers across East Baton Rouge and Orleans parishes. In February 2024, Delta Utilities entered into an agreement with CenterPoint Energy to acquire its Louisiana and Mississippi natural gas businesses, which currently serve approximately 381,000 customers. Once the transactions are complete, Entergy's Louisiana natural gas operations and CenterPoint Energy's Louisiana and Mississippi natural gas systems will be operated by Delta Utilities. Learn more:
Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
#LI-TM1
...DESCRIPTION Training + Communications + Healthcare. Are you a versatile writer who thrives on creating diverse educational materials for a range of audiences? Do you have a passion for life sciences, learning and development, and communications? If you're driven by...
...Job Summary We are looking for a skilled developer with extensive experience in React, Python, SQL, and APIs. The ideal candidate is passionate about building intuitive user interfaces,optimizingperformance, and staying abreast of the latestfrontendtechnologies...
Position Summary: Under the direct supervision of the Programs Director, the Sports Staff will instruct and supervise youth, adults and seniors in a variety of programs, camps and events related to sports, recreation, fitness and more. The Sports Staff will help to provide...
...Job Summary: We are seeking a detailoriented and organized individual to join our team as an Virtual Data Science. As a Data Analyst Internship you will be responsible for inputting and maintaining accurate data into our systems. This is a parttime remote position...
...offers 24/7 shelter, a help hotline, and emergency intervention for victims of domestic violence. Providing services for the entire family... ...collaboration. The Position: The Domestic Violence Advocate under the direction of the Program Director will work as a member...