Job Description

The Project Specialist validates and organizes maintenance projects that exceed eight hours of total labor effort. These projects may be referred direct to the planner by Work Control Team (WCT) validate the scope and complexity of incoming work requests. The Project Specialist evaluates the detailed work parameters; the skills, time, material and equipment required; and, the conditions and accessibility of the work site. Develops a preliminary schedule, cost estimate and summary justification for the project for customer and client approval. Ensures full compliance and completion of the on-demand process and approval criteria.  The specialist coordinates the scheduling and implementation of the work with team members, including Facility Supervisors, Contracts Manager, Housekeeping Manager and others as needed. As the project progresses, the specialist submits status reporting on labor utilization, completion milestones and cost. C ompiles Key Performance Indicators (KPIs) to focus and initiate Business Process Development events to continuously improve Safety, Quality, Cost, Responsiveness, People and Environment (SQCRPE).      

Job Responsibilities

• Engage the site planners and project executives to gauge client priorities and options to separate, consolidate, defer or pursue project requests based on the client’s plans for site development.   Assist in forecasting demand levels and priorities for the site repairs, upgrades and improvements.
• Receive and log project requests, perform initial review of scope and work requirements, determine appropriate disposition and communicate with the Client for approval to proceed or support in informing requestor of alternative resolution to needs.  
• Conduct rigorous process to validate requirements and devise work plan and resources. Ensure compliance with safety and building codes and regulations, and technology standards and constraints.  Estimate schedule and cost, document the project’s justification and submit approval.   Revise as required and resubmit; or, if denied, inform requestor and, if possible, suggest options.     
• Upon client approval, orient operations and support staff to project plan; confirm project supervisor’s understanding and ownership of plan; assist in modifying the plan to meet conditions of work, resource availability and changing customer requirements.   Seek further approvals if scope, schedule or costs vary significantly from approved plan.  
• Monitor and report progress of the work, labor expenditures, using TKS to assure funding for UAW trades, review cost vs. budget and track customer satisfaction.   Collaborate with facility operations, alerting them to variances to project plans that require client notification.     
• Review project planning and coordination and develop Key Performance Indicators (KPI’s) for productivity and process improvements, cost reductions and similar “best practice” initiatives.   Evaluate trends, and align with Work Control Team and the Client to update forecasts of maintenance projects and capital plan requirements

Qualifications

• Bachelor's degree or 4-5 years of experience in field 
• Ability to be proactive, highly motivated and be able to work as part of a team that provides measurable outcomes to our clients. Excellent oral and writing skills are required.  
• Advanced knowledge of Microsoft office (Excel, Word, PowerPoint) is required 
• Working knowledge of Adobe Creative Suites (InDesign and Photoshop) and social media platforms is strongly desired. 
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).   

Education

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