Job Description
DESCRIPTION
Amazon.com is seeking a Program Manager I to join our Global Logistics Exports team. In this role, you will develop optimized processes for handling export shipments to connected countries via ground shipping options. You'll work on creating a cost-effective, fast delivery service for customers in neighboring countries, managing customs clearance and last-mile delivery.
Key job responsibilities
- Develop and optimize processes for cross-border ground shipping exports
- Create efficient customs clearance and last-mile delivery solutions
- Analyze data using various tools to highlight successes and areas for improvement
- Develop action plans and implement process improvements based on data analysis
- Collaborate with cross-functional teams to enhance the global shipping experience
- Contribute to the globalization of B2C delivery services, setting new industry standards
A day in the life
As a Program Manager in Global Carrier Management, your day typically begins with team meetings where you'll align on priorities and ongoing projects. Throughout the day, you'll dive into shipping data analysis, identifying trends and opportunities for optimization in our global logistics network. You'll spend time collaborating with customs and logistics partners, working to streamline cross-border processes and enhance efficiency. A significant portion of your time will be dedicated to developing and presenting process improvement proposals to leadership, while also implementing new shipping solutions to enhance the customer experience. Your role involves regular interaction with cross-functional teams, ensuring alignment on global logistics strategies and maintaining strong partnerships across the organization.
About the team
The Global Logistics Exports team at Amazon is dedicated to innovating and operating cross-border e-commerce shipping, fulfillment, and customs capabilities. We aim to make cross-border shipping as simple, fast, and reliable as domestic shipping for customers in over 190 countries. Our team reaches customers on all seven continents, constantly pushing boundaries to deliver superior global logistics solutions.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here:
BASIC QUALIFICATIONS
- 2+ years of program or project management experience
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- 1+ years of experience working directly with third-party carriers or airlines in logistics, transportation, or supply chain operations
Job Tags
Full time, Temporary work, Seasonal work,