Job Description
Program Manager Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.
Epsilon's headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.
Why work for Epsilon:
In joining Epsilon's team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.
Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.
Where you'll work: This is a hybrid onsite/remote opportunity where you will report to the customer's location in Port Hueneme, CA and have the flexibility to work from home based on business needs.
An average day: As Program Manager you will organize, direct, and coordinate the planning, oversight, and implementation of an Epsilon contract. You will be accountable for all financial, operational, contractual, and compliance areas of the program. This role is also responsible for the development of customer, business, and internal relationships to further the success and growth of the program or new business opportunities and will support the proposal and business development processes at Epsilon. You will coordinate and collaborate directly with Epsilon customers, subcontractors, and internal teams, as well as potential customers and partners as a representative of Epsilon. Additionally, In this position you will:
- Oversee daily management of financial, operational, contractual, and compliance areas for your program(s).
- Ensure the performance, completeness, and accuracy of work assigned under the program to achieve the performance objectives.
- Manage the scope of work encompassed by the task order(s) with regards to deliverables and other program objectives and milestones.
- Provide direction to all teams under their management purview and review the quality of all work products.
- Accountable for the successful completion of task, project, and/or program deliverables, documentation, and compliance requirements on time and within budget.
- Responsible for staffing, project planning, project financials, and staff direction and oversight for all program objectives and requirements.
- Maintain and cultivate client relationships with the goal of program growth or expanded customer relationships.
- Provide direct input and support business development and proposal processes across Epsilon Enterprise.
- Maintain personnel training and certification of workforce to ensure program success and compliance.
- Submit reports as required by each contracting authority.
Basic Qualifications: - As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C), Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.
- Bachelor's Degree and Five (5) or more years of experience and/or education in project/program management or related field(s).
- Demonstrated leadership with excellent interpersonal and written/oral communication skills.
- Strong team player and goal oriented.
- Highly focused attention to detail across multiple ongoing activities
- Ability to organize and manage multiple priorities and delegate effectively.
- Ability to solve problems and translate policies into daily routine operations.
- Proven ability to achieve programmatic, budgetary, and growth goals for a program or contract.
- Knowledge and understanding of multiple disciplines within the technology industry.
- Demonstrated proficiency in Microsoft Office Suite.
- Demonstrated proficiency with project management toolsets (MS Project, Jira/Confluence, Azure DevOps, etc.)
- PMP certification desired.
- ITIL v4 Certification desired.
Other Requirements: - Must have an active Secret clearance.
- This role oversees and manages a team of direct reports.
- Must be able to travel to various Company locations and/or Customer sites across the United States for meetings and onsite visits, as needed by the Company/Customer.
Expected out of area travel: 25-50%.
Physical Demands and Working Conditions: Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:
- Prolonged periods of computer desk work.
- Dexterity of hands and fingers to operate a computer keyboard and other computer components.
- Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.
- The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.
- Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.
- Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.
- Maintain a professional emotional response when working with others.
Connect directly with your dedicated recruiter, Julie, on Epsilon's careers page. Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.
Please click here to review your rights under EEO policy.
If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com.
Job Tags
Holiday work, Full time, Contract work, For subcontractor, Immediate start, Work from home,