Job Description

Multi-Automatic Tool & Supply Co. has entrusted Management Business Solutions as a strategic recruitment partner in their pursuit of a Product & Operations Manager - Precision Machining to join their offices in Walker, MI. Aligned with Multi-Automatic’s robust talent strategies, we have meticulously structured our processes to adeptly identify, screen, and recruit qualified candidates for this pivotal opening.

Multi-Automatic Tool & Supply Co, located in Walker, Michigan, is a leading specialty line distributor of MRO supplies covering a wide range of replacement parts, fixturing products, and cutting tools primarily for the multi-spindle machining industry. We service a wide range of automotive, industrial, and heavy equipment manufacturers. Now in our 28th year of business, we have built our success on providing outstanding customer service and offering the highest quality products in our industry.

SUMMARY: Management Business Solutions is seeking a Product & Operations Manager for its client in Walker, MI. The person will be responsible for managing daily operations, supporting product needs, and driving process improvements within a small, specialized team. The position involves significant customer and vendor interaction, overseeing inventory and pricing strategies, and ensuring product quality and timely delivery.

RESPONSIBILITIES:

• Respond to customer inquiries regarding parts, tooling, and replacement components.
• Interpret machine layout prints to identify and source required parts.
• Oversee light-duty assembly of machine components and conduct quality checks against specifications.
• Manage procurement of custom components, negotiating cost and delivery with vendors.
• Handle product shipping, including packaging, labeling, and coordinating with carriers.
• Maintain and revise technical documentation and part prints to ensure accuracy.
• Build and sustain strong customer relationships through accurate quoting and order management.
• Monitor market trends and competitor activity, providing insights to support sales strategy and planning.

QUALIFICATIONS:

• Bachelor’s degree in Engineering, Manufacturing Technology, or a related field; equivalent experience may be considered.
• 3 years’ experience with inventory management within a manufacturing or distribution environment, with proven ability to maintain accurate stock levels and oversee timely order fulfillment.
• 3 years’ experience with metals, machining processes, and tolerances, with the ability to understand customer needs and recommend appropriate solutions.
• Knowledge of the screw machine industry, including operation, maintenance, troubleshooting, or technical support; strong understanding of tooling, components (cams, feed fingers, clutches, gears), and processes used in high-volume precision machining environments is highly preferred
• Ability to read blueprints and apply strong mechanical and problem-solving skills is required.
• Prior exposure to client industries such as automotive, industrial, medical, or heavy equipment manufacturing, with an understanding of their quality requirements is preferred.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong communication and interpersonal skills, with a customer-focused mindset.
• Proficiency in MS Outlook, Word, and Excel; spreadsheet development preferred.
• Sales knowledge or experience with sales processes is a plus.

MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL-OPPORTUNITY EMPLOYER

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