Job Description

Overview:

A Parking Shift Supervisor oversees the daily operations of parking facilities, managing staff, ensuring efficient parking management, enforcing policies, and handling customer concerns to maintain smooth and organized parking services.

 

Responsibilities:

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Responsible for the hiring, selection, training, motivation, evaluation, disciplinary action, and termination of all transportation employees.
• Responsible for the courteous and expedient handling of guest complaints.
• Plans, organizes and develops major special event arrivals/departures, VIP arrivals and group arrivals/departures.
• Must have ability to conceptualize and develop an annual budget.
• Communicates and resolves guest complaints to area of responsibility.
• Promotes positive, professional, friendly and courteous service to all guests.
• Establishes and assures compliance with policies, procedures and standards as related to the operation of the department.
• Personally covers the peak valet parking business periods, Friday and Saturday nights, special events days and nights, and major convention check-ins and checks-outs, to ensure proper traffic flow.
• Monitors valet parking revenue.
• Maintains accurate operating procedures and valet parking ticket issuing.
• Oversees the accuracy of bar code system, 100% adherence to pre-parking surveys, enforcement of safe driving habits and loss control management.
• Prepares and implements pro-active scheduling based on volume of anticipated business and controlled vacation requests.
• Performs any other duties as assigned.

Qualifications:

• Two (2) to three (3) years prior experience in parking operations in a supervisory capacity.
• Knowledge of valet and front door services necessary. 
• Valid New Jersey driver’s license a must.

Posted Salary Range: USD $17.00 - USD $17.00 /Hr.

Job Tags

Full time, Shift work, Night shift, Saturday,

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