Job Description
Date posted: 05.30.2025 Requisition Number: 2025-55369 Business unit: Marketing Location: Livonia, Michigan Areas of interest: Outside Sales, Sales Position Type: Full Time SDT212
JOB SUMMARY
Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential
- Acquires new residential customers through door-to-door contact from assigned leads.
- Conducts proactive consultative needs analysis with new prospective customers.
- Develops and presents sales presentations/proposals on products and services that meet customers’ needs.
- Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
- Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
- Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
- Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
- Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
- Attends and successfully completes training programs.
- Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand the English language.
- Engaging interpersonal skills.
- Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
- A passion to succeed and a strong personal drive to sell to prospective customers.
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
- Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
- Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
- A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
- Ability to work independently with little or no supervision.
Required Education
High School Diploma or equivalent work experience.
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
- Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
- Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.
- Bilingual Spanish Preferred
Preferred Related Work Experience and Number of Years
2+ years sales or relevant work experience
WORKING CONDITIONS
- Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
- Minimal time in an office environment.
- Exposure to moderate noise levels.
SDT212 2025-55369 2025
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Job Tags
Full time, Work experience placement, Local area, Weekend work, Afternoon shift,