Job Description

Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League’s Philadelphia Flyers, the National Lacrosse League’s Philadelphia Wings, the award-winning Wells Fargo Center, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.

Job Summary Metal Detector staff are the initial touchpoint as guests enter the building for an event. They are posted at every entry point where magnetometers are in use. Metal Detector staff must be aware of policies and procedures for entry into the Wells Fargo Center, be able to provide clear and concise direction and execute their duties in a professional and courteous manner maintaining all standards of the Security and Services department and the Wells Fargo Center. Once the event ingress has been completed you may be reassigned to a secondary assignment. IMPORTANT: Interviews for this role will be conducted on June 4th and June 25th. If selected for interview, we will reach out to schedule you for one of these dates.

Job Description

1st Position : Greeter

• Greet patrons as they are entering the building while simultaneously controlling the queue line.
• Greeters should look for any items that may not be permitted into the facility.
• Greeters must be able to advise patrons of our security procedures and instruct patrons of how to proceed through the magnetometer screening.

2nd Position: Search Attendant

• Are responsible for ensuring that prohibited items do not pass through the screening area. Prohibited items lists are located at each magnetometer station and may be subject to change based on the nature of an event.
• Off-duty law enforcement are not permitted to carry a weapon into the building. Wells Fargo Center does not provide weapon storage areas.
• Ask all patrons to remove all items from their pockets, including keys, cell phones, and any metal items; directing patrons to place them into the search container for a visual inspection. Patrons should not remove their coats to walk through the magnetometer.
• Inform the patrons carrying purses to open and unzip all compartments so that the entire bag may be searched.
• Place hand firmly underneath the bag, feeling for any suspicious objects on the bottom of said bag. Open the bag and diligently examine with a wooden dowel and flashlight if necessary. Any suspicious items that could require further inspection must be brought to the attention of a supervisor. The owner of the purse or items should remain present during the inspection of their personal belongings.
• Items found during the search which are on the list of prohibited items must be discarded or returned to their vehicle prior to entry into the facility.
• Bags which exceed the acceptable size of 14”x14”x6” must be returned to the patron’s vehicle or can be stored in lockers available for rent, located outside of the box office. All items being stored in the rented lockers are subject to the same search. Firearms are not permitted to be stored in rented lockers.
• Exceptions for the bag policy may be made by a trainer or supervisor in the case of medical necessity.
• A patron may walk through the magnetometer once they have removed items from their pockets and their bag has been searched.
  

3rd Position : Secondary Screener

• Monitor each individual as they pass through the metal detector while observing the lights and sounds of the unit.
• If an alarm is triggered the screener will request that the patron take all items out of their pockets again and walk back through the metal detector for a second time, again watching the unit for lights and sounds.
• If the unit does not alarm, allow him or her to pass.
• If the unit continues to indicate the presence of metal, ask the patron again to remove all items from his or her pockets and advise the patron that he or she will be subject to secondary screening such as wanding and/or pat down.
• All patrons utilizing a wheelchair will be subject to both wanding and pat- down procedures. In addition, any patron who has an implanted pacemaker or similar implanted device affecting the patron’s heart may opt to be wanded and patted down in lieu of passing through the metal detector.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Punctuality; Accountability; Professional Integrity

Salary:

Base Pay: $15.45


The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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