Company Description
Advanced Physical Therapy has several locations serving the Metro Detroit area for more than 30 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed physical therapists develop treatment plans based on the individual's unique needs.
Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!
Job Description
We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Grosse Pointe Woods, United States. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.
Greet patients warmly and provide outstanding customer service
Manage patient scheduling and coordinate care from initial evaluation to discharge
Answer phone calls promptly and professionally
Perform data entry and maintain accurate electronic medical records
Verify and update patients' personal and financial information
Collect, post, and deposit patient payments
Manage incoming and outgoing correspondence, including faxes and emails
Maintain a clean and organized reception area
Assist with various administrative tasks as needed
Collaborate with medical staff to ensure smooth daily operations
Uphold patient confidentiality and adhere to HIPAA regulations
Qualifications
High school diploma or equivalent
Minimum of 1 year experience in a medical front office setting
Excellent verbal and written communication skills
Strong customer service orientation
Proficiency in Microsoft Office Suite, particularly Word and Excel
Experience with medical software and electronic health records systems (preferred)
Knowledge of medical terminology and HIPAA regulations
Exceptional organizational and time management skills
Ability to multitask effectively in a fast-paced environment
Detail-oriented with a high level of accuracy in work
Flexible availability to accommodate various shift schedules
Team player with a positive attitude
Professional appearance and demeanor
Additional Information
Company Perks:
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Family-friendly work environment
Investment from a company that wants you to succeed and thrive
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at careers@icims.com
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