Job Description
Are you passionate about using technology to improve business processes? Do you thrive in a collaborative environment where your expertise makes a real difference? If so, we're looking for you!
We're seeking a talented IT Business Analyst with a strong background in Epicor to join our team. You'll play a crucial role in supporting our end-users, shaping our business processes, and driving continuous improvement. This is your chance to be a key player in exciting projects like version upgrades and the implementation of Epicor solutions across our organization.
What You'll Do:
Be a Problem Solver: Provide top-notch Epicor end-user support at all company locations.
Innovate and Improve: Work with leadership and end-users to enhance existing business processes and develop new ones.
Lead Epicor Projects: Participate in version and functional upgrades, and implement Epicor solutions at all sites.
Translate Business Needs: Define business requirements for new processes, queries, reports, and enhancements.
Design and Implement Solutions: Develop and deploy effective business solutions, including process design and mapping.
Be an Epicor Expert: Implement, configure, and test Epicor solutions to ensure data integrity.
Create Training and Documentation: Provide formal Epicor documentation and training to end-users.
Collaborate and Communicate: Build strong relationships with internal and external parties, and communicate effectively.
Dive into the Technical: Work with BAQs, BPMs, BAMs, Trackers, Dashboards, Customizations, DMT, Administration tools, Security, Crystal Reports, and SSRS.
Support Supply Chain Operations: Partner with the business to perform as a subject matter expert on manufacturing/productions and supply chain tasks and concepts.
Are You the Right Person?
We're looking for a motivated and detail-oriented individual with:
A minimum of three (3) years of business analysis or technical analyst experience working with an ERP system.
A minimum of three (3) years of experience with Epicor implementations in a development and support role.
A strong understanding of supply chain processes, including logistics, purchasing, manufacturing operations, inventory management, and warehousing.
Experience with ERP Data Management Tool (DMT), BAQs, and SQL.
Experience with integration tools and concepts for connecting 3rd party apps.
Report writing, BPMs, queries, and dashboard creation within ERP skills.
Excellent problem-solving, analytical, and communication skills.
A customer-centric approach and a passion for providing excellent support.
The ability to work independently and as part of a team.
Understanding of Quote/Order to Cash process flow and relationship with ERP application.
Understanding of production planning and concepts such as quality control, rework, scrap, backflush, and routings.
Bonus Points If You Have:
An advanced degree in computer science, information systems, or a related field.
Certifications in production or manufacturing disciplines.
Manufacturing or operational business experience.
Remote support experience.
What You'll Bring:
Strong communication, organizational, and time management skills.
Attention to detail and a commitment to accuracy.
A proactive and resourceful approach to problem-solving.
A positive attitude and a willingness to learn.
What We Offer:
A collaborative and supportive work environment.
Opportunities for professional growth and development.
The chance to make a real impact on our organization.
Ready to Join Us?
If you're excited about this opportunity, we want to hear from you! Please send your resume and a cover letter explaining why you'd be a great fit.
Employment Type: Full-Time
Salary: $ 78,070.00 Per Year
Job Tags
Full time, Work from home,