Job Description
At Kuehne+Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a great place to be, consider joining us as an Information Systems Specialist at our distribution center in Locust Grove, GA.
Your Role
In this role, you will be the escalation support between your team, IT, regional operations management, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.
Your Responsibilities
- You will be the primary support for your local IS team responsible for WMS and surrounding application support
- Manage acceptance and regression testing activities
- You will train and support local super users and operations on WMS/TMS-related topics and attached applications
- Align local incident management process with regional one
- Be the first contact for system-related customer change requests
- Monitor incident reporting queues (RT) including after-hours support on a rotation basis for WMS/TMS and BI
- Propose and lead joint continuous improvement programs
- Production and maintenance of training documentation and working instructions
- System validation - ensure that processes are aligned with customer requirements
- You will participate in quality and compliance audits
- Organize training led by the IT team for your team to be able to provide the first level of support
Your Skills and Experiences
- A degree in Computer Science, Information systems, or an equivalent combination of education and experience
- 3+ years of experience as an IT/ IS Manager in warehousing or a supply chain environment
- 3+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferred
- 2+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite
Job Tags
Permanent employment, Local area,