Job Description

Why Tosca?

Join Tosca , a leader in sustainable packaging solutions, where you’ll make a real impact in a fast-paced, people-first environment . We offer career growth, hybrid flexibility, and a collaborative culture that values innovation and sustainability. With competitive benefits and a strong focus on professional development , Tosca is the place to thrive and make a difference .

Position Overview

The Human Resources Generalist plays a key role in providing strategic and operational HR support across our North American service centers. This position requires a fast-paced, highly organized, and proactive professional who can effectively manage HR processes, employee relations, compliance, and HR administration with minimal guidance .

This role offers hybrid flexibility , requiring travel one week per month to various service center locations. Spanish proficiency is preferred but not required , and willingness to learn is a plus.

Key Responsibilities

HR Strategy & Employee Relations

• Partner with site leaders and employees to support HR initiatives and resolve concerns.
• Serve as a trusted advisor , managing employee relations, performance management, and policy guidance.
• Drive employee engagement and retention strategies in collaboration with leadership.

HR Compliance & Administration

• Ensure multi-state employment law compliance (can be learned on the job).
• Maintain HR documentation accuracy and oversee HRIS data integrity in SAP SuccessFactors or ADP .
• Handle administrative HR tasks such as terminations, compliance letters, and employee file management .
• Monitor HR-related email communications for compliance updates and take proactive action.

Talent Management & Training

• Support onboarding and training programs to enhance new hire success and development.
• Partner with HR, Talent Acquisition, and Talent Development to create and deliver impactful training sessions.
• Assist in performance management processes by providing coaching and guidance to managers.

HR Analytics & Reporting

• Utilize SAP SuccessFactors HR analytics tools to track key HR metrics (e.g., turnover, engagement).
• Generate actionable insights to improve workforce management and decision-making.

Benefits & Employee Support

• Act as a point of contact for employee benefits questions, ensuring issues are addressed promptly.
• Assist with benefits enrollment rollouts and facilitate employee understanding of available programs.

Service Center Support & Travel

• Travel one week per month to service centers to provide on-site HR support, including floor walks, administrative tasks, and employee engagement initiatives .
• Ensure HR processes are efficiently implemented across all locations.

Qualifications & Requirements

Education & Experience

• Bachelor’s degree in Human Resources or related field (HR major preferred for new grads).
• 3+ years of HR experience (HR Coordinator/Admins ready to step up encouraged to apply).
• Experience with HRIS platforms, including SAP SuccessFactors and ADP (preferred).
• SAP experience is a plus but not required.

Key Skills & Competencies

• High-energy, fast-paced work style – Ability to manage multiple priorities at once.
• Super organized & detail-oriented – Strong ability to structure work efficiently.
• Self-starter & problem-solver – Capable of learning quickly and improving processes independently.
• Excellent interpersonal skills – Strong communication and relationship-building abilities.
• Bilingual (English/Spanish) preferred, but willingness to learn is a plus.

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