Job Description

Do you have a natural ability to develop positive, professional relationships, while also influencing a business' growth? Do you have a track record of success in your current role? If you answered yes, City Wide Franchise has a great opportunity for you to consider!

City Wide Franchise is currently looking for a high-performing leader to join our team as our Franchise Business Performance Coach (FBC) in our Lenexa corporate office . FBCs are regarded as our franchise owners’ “ First Choice ” when it comes to their business — supporting all operational areas including business planning, P&L management, B2B sales strategy, marketing and human resources. FBCs help owners achieve lifestyle, equity, and income goals provided by City Wide’s unique business model.

Our franchisees operate high-performing businesses (average of $7.5M in revenues), collectively generating 20% year-over-year revenues in our proven B2B business model. City Wide has a very exciting goal of becoming $1B franchise system by 2026, and ultimately breaking into the Top 100 franchise brands worldwide.

This position has a base salary range of $90-105k, with 20% bonus target.

What you will do...

• Support 10-15 City Wide franchisees throughout the U.S. by leading, coaching, and training franchisees in all aspects of our business.
• Model our vision of being “ First Choice ” by fostering a positive, proactive, and professional relationship with franchisee owners and their team.
• Maintain a productive schedule of in-person visits and phone calls with franchise owners.
• Support franchisee revenue growth and profitability, by increasing $1M in sales per year.
• Support assist and influence franchise owners to follow City Wide’s brand and operational standards.
• Work with franchise owners to develop their workforce and maintain appropriate staffing through their growth cycle.
• Consult with franchise owners to better understand financial statements and develop yearly budgets that reflect the goals for their business.
• Facilitate franchise performance groups, new franchisee training, and other group presentations (regional, and local trainings).
• Travel up to 60% of time (with overnight stays) to assigned franchise locations.

Requirements

What is required...

• A Business degree is required.
• 5+ years in a senior operations roll, multi-unit in a franchise model highly preferred.
• Proven experience collaborating with business owners on growing their business.
• Clear understanding of financial drivers of business operations, including profit and loss management, market conditions, competitive landscape, and trends.
• Act with integrity, honesty, and values that promote City Wide’s culture and values.
• Highly skilled communicator – both written and verbal; including formal presentations.
• Ability to lead, influence, and maintain effective relationships based on trust.
• The ability to learn technology initiatives and cascade this knowledge to others.
• Proficient in Microsoft Office, Power BI, and CRM type database.

Benefits

City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development. As a people-centered culture, we also offer community-based enrichment, including paid time to support charities of choice!

City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We continue to experience high growth and profitability across our franchise business. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at

City Wide is an Equal Opportunity Employer.

* City Wide internal applicants may reach out to lead recruiter Kelsey Herbig to inquire about this position or apply directly on the referrals page.

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