Job Description

If you’re enthusiastic and motivated with a friendly demeanor and have the ability to work well in a team environment, you’ll fit right into this host/hostess role! Excellent communication skills and a warm, courteous manner are needed for speaking with guests, answering phone inquiries, and making accurate reservations. One of your key duties will be to meet and greet guests warmly as they enter the restaurant and walk them to their seats. If you are considered a team player who is always willing to help out coworkers and perform other duties as needed, we’d like to meet with you. Show us you're the right person for this exciting role by filling out an application today. Responsibilities:

• Guide diners to their seats and make sure everyone has the correct number of menus, utensils, napkins, and filled water glasses
• Make reservations, plan out the seating chart, and troubleshoot customer phone inquiries
• Know the menu items and how dishes are prepared and be able to answer any questions about daily specials
• Welcome all diners with a friendly attitude to create an excellent first impression
• Make sure dining room tables and chairs are neatly organized at all times and that condiments on the table are restocked if low
• Greet guests warmly as they enter to create a positive first impression of the hotel
• Guide guests to their destinations as they enter to instill confidence in the guests and ensure the flow of guest traffic at the hotel stays fluid
• Monitor the front entrance of the hotel to ensure it is clean, neat, and free of debris
• Assist guests with directions, restaurant reservations, and other questions they may have about the local area

Qualifications:

• Some restaurant, hospitality, and/or food services industry experience is preferred
• Must have excellent communication, customer service, and organization skills, as well as the ability to deal with customer requests in a courteous, efficient, and timely manner
• Must possess a high school diploma or equivalent GED and should speak English well
• Thrive in a fast-moving environment while working in a team situation with extended hours of standing to be expected

About Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Tags

Local area,

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