Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...design, development, testing, and documentation using disciplined software development processes-Develop standards, guidelines for the... ...and evaluate alternatives against decision criteria. Provide support in evaluation of system security methodologies-Identify appropriate...
My client is seeking an experienced Family Law Attorney to join their reputable practice here in Minneapolis. The firm offers a competitive salary, generous bonuses and originations, and comprehensive benefits. If you are ready to join a firm that values expertise, supports...
...Job Description and Duties STUDENT ASSISTANT - MUSIC THERAPY INTERN The Department of State Hospitals-Napa, Rehabilitation Therapy Services Department has an intermittent-actual time worked vacancyfor Student Assistant-Music Therapy Intern.Please contact the...
...Position Summary Basic Data Entry Clerk Wanted - Work From Home 25 Words Per Minute Input We are Legitimate Work From Home Data Entry... ...Training is provided based on the position. JOB FUNCTION Computer with internet access Quiet work space away from...
...Title: Long Term / Acute Care Dietitian Location: Bradford Regional Medical Center in Bradford, PA Aramark Healthcare+ is seeking a highly motivated and qualified individual to join our dynamic and compassionate healthcare team as a Clinical Dietitian at Bradford...