Job Description

Position:
Business Developer/Account Manager

Location:
Naples, FL

Compensation: $70-80k base target salary plus Commissions on new Maintenance Contracts sold.
2% on Enhancements, Maintenance Contracts are at 4% year 1, 3% year 2 and 2% year 3 of a contract based on Receivables.

Benefits: Healthcare Insurance (medical, dental, life paid 75% for employee), PTO, Cell Phone, 401k, Take home Vehicle.

Company Overview:

Our Client is an established commercial landscaping company, dedicated to providing high-quality landscaping services to businesses in their local market. They specialize in maintaining beautiful outdoor spaces that enhance the aesthetic appeal of commercial properties and improve the overall environment.

Position: Position Overview

The Business Developer/Account Manager is an experienced professional who can self direct their activities to achieve service goals of their clients. They are the primary point of contact for an assigned book of business responsible for overall site quality, achieving sales goals and achieving renewal goals.

Essential Responsibilities

• Sell new maintenance contracts that fit within the acceptable predetermined scope and profit
• Establish and maintain client relationships.
• Be the primary point of contact for customer calls, complaints, and other service needs.
• Manage site quality through site walk-throughs and analysis with the client.
• Direct the Crews as described at the end of this document.
• Maintain and communicate site issues list and monitor the resolution.
• Establish, communicate, and maintain site budgets outlining annual client spending for contract, enhancement, and Irrigation work.
• Be proactive to identify and to sell potential up sale opportunities to enhance or resolve problems on client sites. This includes but is not limited to issues of color, drainage, irrigation, tree removal, mulch, landscape redesign, etc., in order to enhance the property value for the client.
• Work with operations manager on communicating schedules for the delivery of work orders.
• Work with operations as required to properly manage enhancement work.
• Conduct ongoing customer review meetings to ensure customer satisfaction.
• Initiate and conclude renewals for grounds maintenance contracts.
• Responsible for reviewing customer accounts for proper billing and invoicing.
• Responsible for working with administrative department to resolve any billing issues.
• Perform all required administrative paperwork timely, accurately, and legibly.
• Maintain a professional appearance by wearing proper uniform.

Knowledge, Experience, and Other Requirements

• This position prefers a two-year or four-year degree in landscape horticulture, or a related field,
• A minimum of two - four years of experience as an account manager or manager in Landscape maintenance or a related field.
• Must have demonstrated background in sales and service management with a strong emphasis on communication, sales, and relationship skills.
• Knowledge of standard landscape horticultural practices is required along with a basic understanding of hardscape and irrigation concepts.
• Candidate must be proficient in the use of computers and have a working knowledge of Microsoft Office specifically Word and Excel.
• Basic Spanish language skills is preferred.
• Candidate must have excellent organizational skills and a keen attention to detail.
• Be able to pass an initial drug test, MVR and Criminal background
  

If you feel you are qualified for this position and are interested to pursue it, please respond to this job posting by sending us a copy of your resume and we will review it.  This position is an immediate hire.

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