Job Description
About Observe Observe helps engineering teams understand what's happening inside their software systems at massive scale. When applications break, we provide the tools to find and fix problems fast.
We've built our platform from the ground up to handle extreme data volumes affordably. While traditional observability tools force painful trade-offs between cost and data retention, our data lake architecture lets companies like Capital One process a petabyte daily while cutting costs by 70%. We collect all telemetry data (logs, metrics, traces, and much more), connect it with our knowledge graph for context, and apply AI to accelerate investigations from hours to minutes.
We're backed by Sutter Hill Ventures, Snowflake Ventures, and Capital One Ventures, serving companies from fast-growing startups to Fortune 500 enterprises.
The role
As an Associate Product Manager at Observe, you'll work on the most-used features of our product, learning to transform ambiguous signals into clear product direction. This is an opportunity to develop your product craft while shipping features that thousands of engineers rely on daily. You'll partner closely with engineering and design teams, talk directly with customers, and grow your skills in a fast-paced, supportive environment.
What you’ll do
- Execute and deliver on product backlog items; write clear requirements and success criteria; and partner with engineers, designers, and sales to ship features end-to-end.
- Watch customer calls, participate in user research & customer interviews, and pore over support tickets to develop deep empathy & understanding for user problems.
- Conduct weekly check-ins with engineering teams, proactively raising blockers to stakeholders and suggesting alternatives when trade-offs arise.
- Help prioritize backlog items effectively and learn to make tough prioritization calls.
- Define success metrics for features and track their impact post-launch.
- Present product updates and demos to internal stakeholders.
What we’re looking for
- Genuine passion for technology and curiosity about how things work.
- Clear written and verbal communication skills: you can explain complex ideas simply.
- Ability to reason with data, and aptitude querying analytics tools to get and shape data.
- Intuitive product sense: understanding what makes people love products goes beyond pure logic.
- Empathy for the user: when users struggle, it's the product's fault, not theirs.
- Bias for action in ambiguous situations: you're excited to figure things out as you go.
Nice to have (but not required)
- Previous internship or project experience in product, engineering, or design.
- Familiarity with observability, developer tools, or B2B software.
This role is ideal for recent graduates or early-career professionals looking to launch their product management career at a high-growth startup. We value potential and learning velocity over years of experience.
Compensation Range: $140K - $160K
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